Jira Service Management

{"xsrfToken":"BNHE-U2Q0-R4NM-9Y77_69a2c4cd2399b55cabd59e78c3323f0dd82e70dc_lout","branding":{"id":"2","key":"xs","name":"UbiOps Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f8540030-4ff5-4de3-98de-4fbf29c02b92/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZGVkYTlhYS04MGU2LTQxYjYtOTU1Yi1iNTc0YWZkYTBjNzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4NTQwMDMwLTRmZjUtNGRlMy05OGRlLTRmYmYyOWMwMmI5MiI6WyJyZWFkIl19LCJleHAiOjE2Nzk4OTk1NzAsIm5iZiI6MTY3OTg5ODk3MH0.63gKMua970xOlGeQi7JInOpWn5y1lYNBahzeAkqFjnE&client=ddeda9aa-80e6-41b6-955b-b574afda0c74&mode=fit","logoId":"f8540030-4ff5-4de3-98de-4fbf29c02b92","isLogoAvailable":true,"helpCenterTitle":"Welcome to the UbiOps Support Portal","sharedPortalName":"UbiOps Support Portal","userInitialAnnouncementHeader":"New UbiOps release (January 2023)","userInitialAnnouncementMessageWiki":"We're happy to announce that a new version of UbiOps (2.21.0) has been released!\nTo improve working with files in UbiOps we introduced a completely new file system in this release. It is now much easier to manage your files in UbiOps and to make use of persistent storage. The new system also supports use of files larger than 512MB as input or output of deployments and pipelines, opening up new possibilities.\nRead our <a href=\"https://ubiops.com/new-ubiops-features-january-2023/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">blog post </a> for more information.","translations":{"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome to the UbiOps Support Portal","sharedPortalName":"UbiOps Support Portal","announcementHeader":"New UbiOps release (January 2023)","announcementMessage":"We're happy to announce that a new version of UbiOps (2.21.0) has been released! \n\nTo improve working with files in UbiOps we introduced a completely new file system in this release. It is now much easier to manage your files in UbiOps and to make use of persistent storage. The new system also supports use of files larger than 512MB as input or output of deployments and pipelines, opening up new possibilities.\n\nRead our [blog post | https://ubiops.com/new-ubiops-features-january-2023/] for more information.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e77849","helpCenterTitleColor":"#e77849","bannerMediaApiUrl":"https://api.media.atlassian.com/file/585b3fd7-a25e-432f-8d48-b0a7a76ccf13/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZGVkYTlhYS04MGU2LTQxYjYtOTU1Yi1iNTc0YWZkYTBjNzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU4NWIzZmQ3LWEyNWUtNDMyZi04ZDQ4LWIwYTdhNzZjY2YxMyI6WyJyZWFkIl19LCJleHAiOjE2Nzk4OTk1NzAsIm5iZiI6MTY3OTg5ODk3MH0.0wF-XIv-cqeDWRCeIaCEW4kMNDJZXaFA8dA3b09JIH8&client=ddeda9aa-80e6-41b6-955b-b574afda0c74&height=300&mode=fit","bannerMediaApiFileId":"585b3fd7-a25e-432f-8d48-b0a7a76ccf13","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"xs","projectId":10524,"serviceDeskId":2,"name":"UbiOps Support","description":"Welcome! You can raise a UbiOps Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10457,"iconUrl":"https://ubiops.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10457","groups":[3],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10440,"iconUrl":"https://ubiops.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10440","groups":[3],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10465,"iconUrl":"https://ubiops.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10465","groups":[3],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10450,"iconUrl":"https://ubiops.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10450","groups":[3],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? Have an idea for a new feature? We're all ears.","icon":10472,"iconUrl":"https://ubiops.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[3],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10446,"iconUrl":"https://ubiops.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10446","groups":[3],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10466,"iconUrl":"https://ubiops.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10485,"iconUrl":"https://ubiops.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[9,14,16,10,11,12]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"300287bc-cb8c-3024-924a-a01aa8dab841","appLinkName":"System Confluence","appLinkUrl":"https://dutchanalytics.atlassian.net/wiki","spaceKey":"XS","spaceName":"Xenia Support","spaceUrl":"https://dutchanalytics.atlassian.net/wiki/spaces/XS","isServer":false},"labels":[],"projectKey":"US","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"US","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":16,"projectId":10524,"form":{"name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","intro":"See a place where we can do better? Have an idea for a new feature? We're all ears.","instructions":"","icon":10472,"iconUrl":"https://ubiops.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"radio","fieldId":"customfield_10352","fieldConfigId":"10786","label":"UbiOps Instance","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10209","label":"Default SaaS (app.ubiops.com)","selected":false,"children":[]},{"value":"10210","label":"OTC SaaS (app.otc.ubiops.com)","selected":false,"children":[]},{"value":"10211","label":"Private","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","fieldId":"customfield_10346","fieldConfigId":"10780","label":"UbiOps Organization Name","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10345","fieldConfigId":"10779","label":"UbiOps Project Name","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":["4"],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"multiselect","fieldId":"components","fieldConfigId":"","label":"Components","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10009","label":"API","selected":false,"children":[]},{"value":"10011","label":"Client Libraries","selected":false,"children":[]},{"value":"10010","label":"Command Line Interface (CLI)","selected":false,"children":[]},{"value":"10012","label":"Documentation","selected":false,"children":[]},{"value":"10007","label":"Other","selected":false,"children":[]},{"value":"10008","label":"WebApp / UI","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/16","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/16","calendarParams":{"firstDay":0,"date":"2023-03-27T08:36:10+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"300287bc-cb8c-3024-924a-a01aa8dab841","appLinkName":"System Confluence","appLinkUrl":"https://dutchanalytics.atlassian.net/wiki","spaceKey":"XS","spaceName":"Xenia Support","spaceUrl":"https://dutchanalytics.atlassian.net/wiki/spaces/XS","isServer":false},"labels":[],"projectKey":"US","serviceDeskId":2},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZGVkYTlhYS04MGU2LTQxYjYtOTU1Yi1iNTc0YWZkYTBjNzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTI0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2Nzk5MDAxNzAsIm5iZiI6MTY3OTg5ODk3MH0.GGlKdE3GBS5kR5D7R6sKIukbCiir_TVAPu_aNRAKW4U","targetCollection":"upload-project-10524","endpointUrl":"https://api.media.atlassian.com","clientId":"ddeda9aa-80e6-41b6-955b-b574afda0c74","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}